Updating failed, the product is unusable. Try again and check the product settings once updated.Ĭould not start updating, the firmware file is corrupt. Try again and check the product settings once updated.Ĭould not start updating, no updatable product found. In the next step, VictronConnect will automatically only show the files that match with the connected product. In case you are not sure which file to use, it is not a problem to add multiple files to the library. If the message doesn't appear, repeat the previous step or try opening from a different app (for example, Dropbox instead of the internet, or Email). VictronConnect will be opened and show: “File added to the firmware library”. For both iOS and Android the procedure to add the file is the same: go to the app that contains the firmware file, tap on it, and open it with VictronConnect. Firmware files can be added to the library from an email attachment, web browser, Dropbox, file browser, and any kind of app that can handle files. The process is slightly different from the Windows/macOS routine, as there is no file browser on a mobile device.įirstly, you need to add the desired firmware file to the VictronConnect firmware library. Instructions for Android and iOS phones and tablets Also, the History data of BMVs and MPPTs will be preserved throughout a firmware update. The settings of your VE.Direct and Bluetooth products will not be affected by the firmware update …and so you will not need to reconfigure your product after the update. Will I need to reconfigure my MPPT or BMV after the update? You can start the update to the latest version via the dialog on the Settings page, or going to the Product Info page and pressing the “Update” button.Ī firmware update - when available - will need to be completed in order to change settings on your Victron product using VictronConnect. If an update is available but is not mandatory, you will be able to see your product's overview page, but you won't be able to change any settings and the Settings page will prompt you to update the product. When updating the app, all firmware files are updated as well automatically.Īfter connecting your product, VictronConnect will automatically check whether a mandatory update is available, and in that case, you will be guided through the update procedure before doing anything else. Updating firmware does not require an internet connection, the latest Firmware files are already loaded inside VictronConnect, on your phone. The Product info page will show the latest available version that is shipped with VictronConnect.ĭo I need to be connected to the internet for updating firmware? Or, when not close to the product, open the Demo library, and select the product. When you connect to the product, VictronConnect will prompt to update immediately in case there is a mandatory version available. If a new version is available you can start the update process by pressing the “Update” button. Under the Firmware version you will see a text informing you if you are using the latest available version or if there is an update available. How can I see what firmware version is available?įirst, connect to the product, then go to the Product info page. Please follow this seperate Firmware guide for updating products such as MultiPlus and Quattro that use a VE.Bus connection via an MK3-USB adaptor, instead of VE.Direct or Bluetooth. What about updating Firmware on VE.Bus products such as MultiPlus and Quattro? MultiPlus, EasySolar, Quattro, Phoenix Inverter with VE.Bus, and similar products How to create a VictronConnect Service Report VictronConnect on Android doesn't show files opened from email or file manager apps VictronConnect on Windows doesn't find VE.Direct USB connected products VE.Direct USB driver problem on macOS X 10.9 (Mavericks) Troubleshooting Bluetooth connection issues Stored trends and Instant readout compatibility VictronConnect-Remote (VC-R) – Configuration and monitoring via VRM Updating to a self-supplied firmware file Limitation in opening older settings files Importing and converting a GX Product Family database File Bluetooth Smart - Removing from the list of paired devices
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