![]() Quickly view a list of agents available online, and transfer chats within or across departments. Set your availability, change your display avatar, or reach out to us, from a completely revamped settings page. Keep these 5 crucial tips in mind when training your live chat agents. ![]() All-New Design: A completely refreshed design, makes for a best-in-class user experience, in live chat. HappyFox Chat Customer Service Blog from HappyFox HappyFox Chat Training Your Live Chat Agents 5 Tips For Success Right Here A well-trained live chat team is an asset to your business. View chats waiting, and plan for agent availability based on Queued Chats. With HappyFox Chat 2.0, you can do a lot more of what you did on the web, now on the go. ![]() Get context on any chat, by accessing completed, missed, and offline chats, and reading through the conversation history. All from within the chat details screen.Īccess and switch between multiple chats, with a single tap, using chat heads, right at the top of your chat screen.īe ever ready to jump in and help a new support agent, using the monitor chat feature. HappyFox BI Gather data that is specific to your business needs and improve customer support with new insights. HappyFox Workflows Automate repetitive multi-step actions and build customer support processes using HappyFox Workflows. Log in using your username, password, and secure access using the Touch-ID/Face-ID integration.Īdd attachments, tag your chats, use canned responses, or transfer them to another agent. HappyFox Chat makes it easy for teams to offer real-time live chat support to customers. With HappyFox Chat 2.0, you can do a lot more of what you did on the web, now on the go.Ī completely refreshed design, makes for a best-in-class user experience, in live chat support, ever. or login using Username or Email Password Remember me Forgot password Login Login to track your existing support requests. HappyFox has saved customers over 1 million in customer service costs. Login Login to know the status of the ticket This HappyFox account is expired. HappyFox has helped over 10,000 customers improve their customer service. Per User, Starts at 29. If you are already using the web app or our desktop app, you’ll find this mobile app, a great companion to ensure you don’t miss any chats. HappyFox has a 4.8/5 star rating on G2 Crowd. HappyFox is a help desk ticketing system that is hosted on cloud, supporting multiple customer support channels like email, voice and live chat. Login Login Login - HappyFox Support Login - HappyFox HappyFox remains one of the best ticket managers weve seen, and its now enhanced its team messaging integration to include Slack and soon Microsoft Teams. HappyFox Chat lets you take Live Chat requests from your website anywhere, anytime. Meet HappyFox Chat 2.0 - HappyFox Chat in a brand new avatar!
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